Long-term partnership with Telford Homes ensures excellent service and value-for-money for residents Heat network metering and billing specialist Insite Energy is providing Guru Hub II pay-as-you-go (PAYG) smart meters for 894 new high-specification private rental apartments at Nine Elms Park in South London. The new development covers two plots with a combined area of 2.67 […]

LONDON – October 21st 2021 – Heat network specialist, Insite Energy, has been selected to install and service pre-paid metering for South Quay Plaza, a sustainable, luxury new-build development at London’s iconic Docklands in Canary Wharf. As part of the area’s ongoing redevelopment, the 628-property construction is a flagship project for developer Berkeley Homes Southeast […]

LONDON – October 18th 2021 – Heat network metering and billing specialist Insite Energy has won two awards at the coveted UK Customer Experience Awards (CXA) 2021. The company was recognised with the top Gold award for its outstanding service in the prize categories: ‘Contact Centre – Small’ and ‘Customer Experience for SMEs’. Since 2019, […]

Telford Homes’ Stone Studios is first to sign up to flexible, annual fixed-fee management contract which promotes service excellence, plus fair and transparent pricing for residents Leading London-focused property developer Telford Homes is the first housing provider to sign up to a new energy management service from heat network metering and billing specialist Insite Energy. […]

New heat network management service at Greenford Quay provides fixed, transparent fees and short contracts ideally suited to mixed-tenure developments within the residential sector Leading London-focused property developer Telford Homes has signed up to ESCo Manager, the new communal-heating management service from heat network metering and billing specialist Insite Energy, at The Lock, Greenford Quay. […]

Competitive process for four-year, £1.7 million contract sees Insite Energy recognised for partnership model, flexibility, technological solutions and value. Insite Energy has been selected by Genesis Housing Association to manage metering, credit billing and prepayment for its 4,500 heat network-connected flats across London and the South East. The four-year contract worth £1.7 million follows a […]

Insite Energy, the heat metering and billing specialist, is calling for tougher regulations to protect consumers whose homes are attached to heat networks. The company warns that rising numbers of complaints are proving that self-regulation is inadequate and the time has come for change. Peter Westwood, Managing Director of Insite Energy, said today: “District heating […]

Heat network specialist Insite Energy is to manage heat and hot water metering, billing and payment for The Guinness Partnership’s customers living in homes with district or communal heating across England. The housing and care provider, which is one of the largest in the country, has awarded Insite Energy a three-year contract to manage all […]

SAV Systems and Insite Energy join forces to launch the first-to-market digital smart metering app for heat networks. The solution is designed to reduce capital and operational expenditure and make energy data accessible to both the heat supplier and consumer. KURVE – the UK’s first app-based metering solution for heat networks – has been launched […]

Heat network metering and billing specialist Insite Energy is investing heavily in customer service ahead of an anticipated sharp growth in district heating systems across the UK. The company has expanded its call centre by 30% and transferred it from London to Peterborough. It has also recently launched a new online self-service customer platform, which […]