Client Newsroom

With four stars and a rating of ‘Great’, Insite Energy is now the top-rated metering and billing company for heat networks on consumer review website Trustpilot. Thanks to recent investments in customer service, Insite Energy has raced up the rankings and is now outperforming every other heat network energy billing provider, as well as most […]

Competitive process for four-year, £1.7 million contract sees Insite Energy recognised for partnership model, flexibility, technological solutions and value. Insite Energy has been selected by Genesis Housing Association to manage metering, credit billing and prepayment for its 4,500 heat network-connected flats across London and the South East. The four-year contract worth £1.7 million follows a […]

Insite Energy, the heat metering and billing specialist, is calling for tougher regulations to protect consumers whose homes are attached to heat networks. The company warns that rising numbers of complaints are proving that self-regulation is inadequate and the time has come for change. Peter Westwood, Managing Director of Insite Energy, said today: “District heating […]

Heat network specialist Insite Energy is to manage heat and hot water metering, billing and payment for The Guinness Partnership’s customers living in homes with district or communal heating across England. The housing and care provider, which is one of the largest in the country, has awarded Insite Energy a three-year contract to manage all […]

SAV Systems and Insite Energy join forces to launch the first-to-market digital smart metering app for heat networks. The solution is designed to reduce capital and operational expenditure and make energy data accessible to both the heat supplier and consumer. KURVE – the UK’s first app-based metering solution for heat networks – has been launched […]

Insite Energy prepares for soar in heat network demand
28th February 2020

Heat network metering and billing specialist Insite Energy is investing heavily in customer service ahead of an anticipated sharp growth in district heating systems across the UK. The company has expanded its call centre by 30% and transferred it from London to Peterborough. It has also recently launched a new online self-service customer platform, which […]

Insite Energy warns heat suppliers about potential pitfalls as they embrace new rules to comply with the latest amendments to the Heat Network (Metering and Billing) Regulations. Following the announcement of amendments to the Heat Network (Metering and Billing) Regulations on November 6th, heat suppliers to properties connected to heat networks – such as housing […]