Insite Energy Archives - Propel Technology

Insite Energy leaps to top performer spot on Trustpilot

31st March 2020 By Madeleine Bendall

With four stars and a rating of ‘Great’, Insite Energy is now the top-rated metering and billing company for heat networks on consumer review website Trustpilot. Thanks to recent investments in customer service, Insite Energy has raced up the rankings and is now outperforming every other heat network energy billing provider, as well as most […]

Genesis Housing Association chooses Insite Energy to manage metering and billing management across its heat networks

20th June 2017 By propel-admin

Competitive process for four-year, £1.7 million contract sees Insite Energy recognised for partnership model, flexibility, technological solutions and value. Insite Energy has been selected by Genesis Housing Association to manage metering, credit billing and prepayment for its 4,500 heat network-connected flats across London and the South East. The four-year contract worth £1.7 million follows a […]

Insite Energy calls for greater protection for heat network customers

14th November 2017 By propel-admin

Insite Energy, the heat metering and billing specialist, is calling for tougher regulations to protect consumers whose homes are attached to heat networks. The company warns that rising numbers of complaints are proving that self-regulation is inadequate and the time has come for change. Peter Westwood, Managing Director of Insite Energy, said today: “District heating […]

The Guinness Partnership selects Insite Energy for metering and billing

9th April 2018 By propel-admin

Heat network specialist Insite Energy is to manage heat and hot water metering, billing and payment for The Guinness Partnership’s customers living in homes with district or communal heating across England. The housing and care provider, which is one of the largest in the country, has awarded Insite Energy a three-year contract to manage all […]

New app-based metering solution for heat networks leads digital charge

25th November 2019 By Madeleine Bendall

SAV Systems and Insite Energy join forces to launch the first-to-market digital smart metering app for heat networks. The solution is designed to reduce capital and operational expenditure and make energy data accessible to both the heat supplier and consumer. KURVE – the UK’s first app-based metering solution for heat networks – has been launched […]

Insite Energy prepares for soar in heat network demand

28th February 2020 By Madeleine Bendall

Heat network metering and billing specialist Insite Energy is investing heavily in customer service ahead of an anticipated sharp growth in district heating systems across the UK. The company has expanded its call centre by 30% and transferred it from London to Peterborough. It has also recently launched a new online self-service customer platform, which […]

Government heat network funding must benefit housing association residents, says Insite Energy

12th March 2020 By Madeleine Bendall

Expert comment on the announcement of a new Green Heat Network Fund in yesterday’s Budget Statement The Chancellor of the Exchequer, Rishi Sunaq, yesterday outlined a number of funding commitments for low carbon heat in his Budget Statement. An element of that is a £270 investment in a new Green Heat Network Fund to run […]

New heat network regulations demand meter retrofits for thousands of housing association, local authority and managing agent properties

17th November 2020 By Madeleine Bendall

Insite Energy warns heat suppliers about potential pitfalls as they embrace new rules to comply with the latest amendments to the Heat Network (Metering and Billing) Regulations. Following the announcement of amendments to the Heat Network (Metering and Billing) Regulations on November 6th, heat suppliers to properties connected to heat networks – such as housing […]