Changes made to enhance the service to installers, contractors and plumbing merchants
Telford, UK – Following another year of growth, Viessmann UK is increasing investment in the sales, marketing, and service areas of its business by creating three new senior staff roles and altering the focus of a fourth. These changes are being made to ensure that high levels of customer service keep pace with rising demand.
In the biggest change, Richard Cooper will work with national account customers and plumbers’ merchants in the newly created role of National Accounts Director.
In two more new roles, Phil Jones is appointed Regional Sales Manager – South and Martyn Lockwood becomes Regional Sales Manager – North in order to provide greater support on a regional basis, including sales of heating systems for specification projects.
In the existing role of Sales Director, Ian Brookes’ remit now places greater emphasis on working with installers.
Viessmann UK’s managing director, Graham Russell, commented: “As Viessmann continues to grow, it is critically important that we constantly improve to meet and exceed the expectations of our customers. These changes to our domestic sales structure are designed to ensure even better coverage and support in all our sales areas and to improve our communication in the supply chain.”
High res image of Richard Cooper, who will work with national account customers and plumbers’ merchants in the newly created role of National Accounts Director
About Viessmann Ltd.
Viessmann Limited is part of the Viessmann Group of companies, which is one of the leading international manufacturers of heating, industrial and refrigeration systems. Founded in 1917, the family business, headquartered in Allendorf, Germany, is overseen by president of the executive board, Prof. Martin Viessmann. The Group has annual turnover of EUR 2.25 billion and employs a staff of approximately 12,000. With 22 production companies in 11 countries, distribution companies and representative offices in 74 countries and 120 sales offices throughout the world, 54 percent of turnover is generated internationally.
Viessmann’s comprehensive product range of domestic and commercial heating systems has an output range of 1.5 to 120,000 kW. It offers oil and gas-fired boilers, solar thermal and photovoltaics, combined heat and power modules (CHP), ground, air and water sourced heat pumps, biomass boilers and fuel cell heating systems.